Summary: In this technical article, we will share all possible reasons behind the Outlook error code 0x800CCC0E. Also, we will go through all working methods to fix this IMAP error 0x800CCC0E.
First, let’s understand what the 0x800CCC0E error is?
- What is IMAP error 0x800CCC0E?
- Why It Occurs?
- Reasons behind getting the Error 0x800CCC0E
- How to Fix IMAP error -0X800CCC0E in MS Outlook
- Fix 1: Check the Internet Connection
- Fix 2: Check Settings for Outlook Email Account
- Fix 3: Delete Suspicious Emails
- Fix 4: Check Antivirus & Firewall Settings
- Fix 5: Open Outlook in Safe Mode
- Fix 6: Verify Outlook profile
- Fix 7: Increase Server Timeout
- Fix 8: Change the Outgoing Server Settings & Port (SMTP Settings)
- Change Server Post
- Fix 9: Clean all the messages stuck in the Outbox
- Wrapping Up
What is IMAP error 0x800CCC0E?
The Outlook is one of Microsoft’s most used email services, offers fantastic security and user-friendly options to its users.
Many users face different issues with the Outlook Exchange server client, and it’s now a never-ending process. This 0x800CCC0E error is the most common error with Outlook. Users face this issue while sending and receiving emails with Outlook clients.
The error is: The connection to the server has failed.Error Number: 0x800ccc0e
Why It Occurs?
The error message: 0X800CCC0E appears while receiving mail through an IMAP incoming server with Outlook as your email client. There are many possible reasons for the error. Maybe your Outlook is not authenticating your account on the server, or your Internet stopped working.
Reasons behind getting the Error 0x800CCC0E
- Bad Internet connection or No Internet
- Antivirus blocking servers
- Windows Firewall blocking Outlook features
- Harmful emails or corrupted files
- Wrong configuration of Email Exchange
This article will explain all possible causes of the error and how you can fix it easily.
Bonus – There are many email clients available in the market right now. But Outlook is one of the best. However, you should check other options.
How to Fix IMAP error -0X800CCC0E in MS Outlook
Fix 1: Check the Internet Connection
Before going to change any settings or perform any steps, make sure your Internet is working fine. Check another device and make sure you have a stable Internet connection.
Fix 2: Check Settings for Outlook Email Account
If your Outlook configuration is not right then, you can face such an error. Make sure that you have the right configuration.
- Make sure that the username is correct.
- Make sure that the IMAP port number is right.
- Also, check if SMTP authentication is enabled or not.
Fix 3: Delete Suspicious Emails
Check your inbox and see if you received any suspicious emails or not. Remove all unwanted and malicious emails from your inbox.
Fix 4: Check Antivirus & Firewall Settings
Make sure that your Antivirus is not blocking Outlook server requests. Try disabling your Antivirus and check again.
Just like your Antivirus, make sure your Firewall is not blocking Outlook exchange services. Try disabling the Windows firewall and then check for the error. You can turn off the Windows firewall using the below steps:
Step 1: Open start menu > search for “firewall”.
Step 2: Open Windows Firewall.
Step 3: From the left pane, select turn on-off Windows firewall.
Step 4: Select turn off Firewall and save the setting by clicking on the Ok button.
Fix 5: Open Outlook in Safe Mode
Step 1: Open start menu > search for “outlook.exe /safe” > Press enter to open Outlook in safe mode.
Step 2: Now go to File > Options > Add-ins option in the left panel.
Step 3: Then click on the Go against the Manage Com Add-ins section in the right panel.
Step 4: Uncheck the Add-ins > OK. Now restart the Outlook in normal mode and check for the error.
Fix 6: Verify Outlook profile
Sometimes Outlook profile can cause this error. To fix the error, try creating a new profile and then send/receive emails with that profile.
Check if you can send or receive emails without any error or not. Suppose everything is working fine; set that profile as the default.
Fix 7: Increase Server Timeout
1. Open Outlook > Click on File > Info > Click on Account Settings and click on Account Settings.
2. Select the account > click change.
3. Go to more settings > advanced. Now here you can see an option called “server timeouts”. Keep increasing it till the error disappears.
Fix 8: Change the Outgoing Server Settings & Port (SMTP Settings)
Follow the same steps mentioned in Fix 7 to open more settings.
Step 1: Now, in more settings, click on Outgoing Server.
Step 2: Check this option called, “My outgoing server(SMTP) requires authentication” > then Ok.
Step 3: Restart Outlook, and you are good to go.
Change Server Post
You can also try to change the port number of your Outlook exchange server.
Go to more settings > then advanced tab > change the Outgoing server’s value to 587 > click OK.
Fix 9: Clean all the messages stuck in the Outbox
Select Work Offline from Send/Receive option.
Now select the Outlook folder and then move all your messages to the draft.
Also, try to delete all duplicate emails in Outlook.
This article has shared all possible solutions to fix this Outlook IMAP error 0x800CCC0E code on your Windows system. There are many errors which users are facing with Outlook, including unable to access PST or OST files. We published a detailed guide on how you can convert the OST file to PST; go and check it.
If you are facing a 0x8004010F error in Outlook, then check our previous article.
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